WHAT IS BOILERBOOKER?

BoilerBooker is a marketplace for independent local plumbers and heating engineers to provide annual boiler and hot water cylinder services at a lower cost for customers. We group the bookings on behalf of the heating engineer. The service is provided by the local heating engineer. Please read the Terms & Conditions here.

HOW OFTEN SHOULD I GET MY BOILER SERVICED?

Boiler manufactures and energy companies recommend servicing your boiler, or unvented hot water cylinder, at least once a year to make sure it's operating properly and within warranty.

WHY DO I NEED AN ANNUAL BOILER SERVICE?

There are lots of reasons. An annual boiler service can reduce your energy bills, save money on repairs, ensure your insurance is valid and it makes sure your heating system is running safely. You can book an annual boiler service or find out more about your boiler service here.

DO I LEGALLY HAVE TO HAVE MY BOILER SERVICED EVERY YEAR?

The legal requirement for landlords is that they are must have their gas appliances and flues serviced annually as part of the annual gas safety check. A record of the annual gas safety check must be retained by the landlord and a copy given to the tenant.

WHO WILL PROVIDE THE SERVICE?

Local plumbers and heating engineers. They are all Gas Safe registered, unvented and vented qualified. They are their own independent companies and are the provider of the service for you ‘the customer’. BoilerBooker only arrange the group bookings and are not responsible for any of the works undertaken. By confirming a booking you will have agreed to the Terms & Conditions of our service.

WHAT AREAS DO YOU COVER?

We book annual boiler services in London, including:

  • E1  Whitechapel, Spitalfields

  • E2  Bethnal Green, Shoreditch

  • E3  Bow, Mile End 

  • E5  Upper Lower Clapton

  • E8  Hackney, Dalston, London Fields

  • E9  Victoria Park, Hackney

  • E11  Leyton, Leytonstone, Wanstead, Snaresbrook

  • E12 Newham

  • E14  Isle of Dogs, Limehouse, Canary Wharf, Poplar

  • E15  Stratford, West Ham

  • E17  Walthamstow

  • E18  Woodford, South Woodford

  • EC1 Clerkenwell, Finsbury, Barbican

  • EC2 Moorgate, Liverpool Street

  • EC3 Monument, Tower Hill, Aldgate

  • EC4 Fleet Street, St. Pauls

  • N1 Islington, Kings Cross  Canonbury

  • N4 Finsbury Park / Haringey 

  • N5 Highbury 

  • N6 Highgate 

  • N7 Holloway, Tufnell Park

  • N8 Hornsey, Crouch End

  • N16  Stoke Newington, Stamford Hill 

  • N19  Archway, Upper Holloway

  • IG8  Woodford Green, Buckhurst Hill 

  • NW1 Camden, Kentish Town

If you can’t see your postcode here. Please do get in touch as we are expanding all the time.

 

HOW DOES THE GROUP BOOKINGS PRICING WORK FOR ANNUAL SERVICING?

The more bookings on the day the less you pay:

2 people booked = £80 (inc. vat)
3-5 people booked = £75 (inc. vat)
6-8 people booked = £70 (inc. vat)
9-11 people booked = £65 (inc.vat)
12-14 maximum number = £60 (inc.vat)


WHAT BOILER AND UNVENTED CYLINDER BRANDS CAN YOUR GAS SAFE ENGINEERS SERVICE?

The brands, include Ariston, Alpha, Biasi, Baxi, Bosch, Ideal, Kingspan, Megaflo, Potterton, Viessmann, Valliant, Worcester and many more.

HOW DO I AMEND A BOOKING?

Just drop us a line here with your booking date and name and we’ll get it sorted for you.

WHAT DOES THE PLUMBER DO IN A BOILER SERVICE?

An annual boiler service will start with a visual check to ensure that the boiler and associated pipework is installed and positioned correctly. The engineer will remove the boiler casing to look at its components. They will check the boiler is working safely and efficiently, and clean the components inside the boiler. We can provide you with a boiler and hot water cylinder service sheet prior to the booking, so you can see exactly what they will do.

WHAT HAPPENS ON THE BOILER SERVICE?

Here's what should take place as part of a gas boiler service:

  • A visual check of the boiler and flame

  • Checking the operating pressure and / or heat input

  • Checking safety devices

  • Check case seals for an effective seal Boiler casing removed to check all main boiler components (burner, heat exchanger, main injector, spark / sensor probe)

  • Boiler fired safely to identify any working faults

  • Boiler parts cleaned, if necessary

  • A service sheet highlighting everything the engineer has done and any faults

HOW DOES BOILERBOOKER COST SO MUCH LESS?

We operate as a marketplace by grouping bookings together by area. This way the heating engineer, who is the provider of the service, fills their day in one location and there is no call out fee. Which makes the service cost less for you.

HOW DO I PAY?

You pay the heating engineer directly by cash, or BoilerBooker will take a bank transfer on behalf of the engineer.

WHAT IF I HAVE A DISPUTE WITH A HEATING ENGINEER ABOUT THEIR SERVICE?

We will help you get in contact with the engineer that provided your service and offer help in resolving issues. Please read our Terms & Conditions here.


HOW CAN I TELL MY NEIGHBOURS ABOUT IT, EVEN THOUGH I DON’T KNOW THEM?

You can request flyers sent to your area here. The more neighbours that sign up, the bigger discount.